Frequently asked questions
Our team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.
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Where is the "notes" field for oligo ordering?
The Notes field is still available for use but is no longer visible by default. You can enable item notes using your account preferences:
Click on My Account
Under My Account, click Edit User Preferences
Select Yes for Enable Item Notes
Click Save Options
The Notes field should now appear in the oligo ordering interface:
Any notes submitted will appear on the oligo specification sheet. These notes should be for personal use and should not contain any instructions to IDT.